Squid Go operates by combining sequential compression with cold therapy. Each Squid Go wrap was uniquely developed for a specific body part with a sequential compression bladder* designed to direct swelling away from the treated body part while driving cold deep into the tissue. The combination of directional sequential compression and deep penetrating cold may help in reducing swelling and pain while allowing better blood circulation in the treated area and reducing inflammation.
* Except for the Shoulder Wrap, which does not benefit from sequential compression.
The duration of each treatment is 15 minutes and is controlled by the Squid Go pump control unit. At the end of each treatment, the pump will sound a short beep and turn off.
Various Orthopedists have used the following protocol for post-surgical knee surgery and the use of Squid Go.
You should always consult your physician for their suggestion before starting post-surgical treatment.
Regular cold gel packs and ice water circulators are less effective since the vascular blood vessels system located under the skin layer carries the cold away from the treated site, resulting in superficial cold treatment and less penetration into muscles and ligaments where it is needed most. In order to drive cold deep into the tissue, Squid Go applies intermittent sequential compression, temporarily reducing venous blood flow and allowing the cold to penetrate through the skin deep into the muscles and ligaments.
The Squid Go pump will take up to 8 hours to fully charge. The Squid Go pump will hold a sufficient charge to drive 15 treatments before recharging. Battery drained? No need to worry, the Squid Go pump can be used while charging.
See the user manual for step-by-step instructions.
When first used, freeze the gel pack for 12 hours to get maximum cold. After each use, the gel pack needs to be put back in the freezer for 3 hours to reach maximum cold once again.
Customers can choose to have packages sent to ground, express, or overnight.
We ship packages Monday through Friday, excluding holidays. Any orders placed over holidays or weekends will be shipped the following business day.
Currently, Squid Go is only available for shipment within the United States.
Squid Go is only able to be returned if your product is unopened or If your product arrives damaged, contact Customer Support to request a Return Authorization Number; we will cover freight on authorized shipping-damage returns. See the Terms of Service and Manufacturer’s Limited Warranty for full details.
Before returning the product, please call 281-823-9600 Ext 1004 for a return merchandise authorization number (RMA). SQUID UNITS RETURNED TO OUR RETURN CENTER WITHOUT AN RMA SHALL BE FORFEITED. The RMA number must be printed or written clearly on paper and placed inside the package. Units should be returned in the original box.
Return address:
Returns – Portable Therapeutix LLC.
9000 Southwest Freeway, Suite 424
Houston, TX 77074
Now that your questions are answered, see how Squid Go’s portable cold compression delivers targeted relief at the push of a button, right at home.
Your Squid Go wrap works with a cold gel pack, which is sold separately. Add one so it's ready to use right out of the box.
Add a Gel Pack